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Privacy Policy

Privacy policy

Hixton Ltd  is committed to ensuring that your privacy is protected and takes the protection of your data seriously.

Please read the following Privacy Policy to understand how we collect, use and protect the information that you provide to it. By providing us with your personal data, you consent to the collection, use and transfer of your personal data under the terms of this Privacy Policy.

This policy, together with our Terms of Use and Cookie Policy sets out the basis on which any personal data Hixton Ltd collects from you, or that will be processed by us.

When you visit this website or enter your details on this website, you may be asked to provide certain information about yourself including your name and contact details when placing an order or signing up to our newsletters. We collect information from you when you subscribe to our mailing list for either email subscription or postal promotions. The purpose of the subscription is to gather details so that we can provide you with up to date information on our products and services which you have requested from us. This data is stored securely with encrypted password protection and is not, under any circumstances, sold to or shared with third parties.

Hixton Ltd  may also collect information about your usage of this Website as well as information about you from e-mails or letters you send to it.

Hixton Ltd gathers this information to allow it to process your inquiries. The relevant information is then used by us to communicate with you on any matter relating to your inquiry. We may also use and analyse the information we collect so that we can administer, support, improve and develop our organisation. When you place an order we request personal information from you when you place an order or register for a service offered by Hixton Ltd or a third party affiliate/partner. If an order is placed with us, we will request personal information including your name, email address, phone numbers, home address, shipping and credit card billing address(es) so that we can process, fraud check and deliver your order. Details of your address and also the telephone number and email you have provided us will be shared with our courier partner these details have been shared to assist in providing you with a delivery service and will not be used by this third party for any other reasons. You may also choose to store your credit card details with us. Your card payment details will be automatically saved after each new transaction. Saved card details will never be shared with third parties and will only be used to process your order, using our payment partner's systems, 

We may ask you for information when you report a problem with the website in order to verify your identity. In particular, we may use your information to contact you about important changes or developments to the website or our organisation.

Further, where you have consented by any means, we might also use your information to let you know about other operations which may be of interest to you and we may contact you by post, telephone or fax, as well as by email.

If you change your mind about being contacted in the future, please let us know by sending an email to info@hixton.co.uk

Changes

Any changes to this Privacy Policy in the future will be posted on the website and, where appropriate, through email notification.

Cookies 

This site, like many others, uses small files called cookies to help customise your experience of our website.

This page contains information on what ‘cookies’ are, the cookies used by hixton.co.uk how to switch cookies off in your browser and some useful links for further reading. If it does not provide the information you require, or you have any further questions about how we use cookies, please contact us

‘Cookies’ are small text files that are stored by the browser (e.g. Internet Explorer or Safari) on your computer or mobile phone. They allow websites to store such things as user preferences. You can think of cookies as providing a “memory” for the website, enabling it to recognise a user and respond appropriately.

A visit to a page on hixton.co.uk may generate the following types of cookie:

Site Performance 
This type of cookie remembers your preferences for tools found on hixton.co.uk, so you don’t have to reset them each time you visit. Examples include:

Anonymous analytics cookies
Every time a user visits our website, web analytics software provided by a third party generates an anonymous analytics cookie.

These cookies can tell us whether or not you have visited the site before, whether your browser has these cookies, and if you don’t, we generate new ones. This allows us to track how many individual unique users we have, and how often they visit the site.

It is important to remember that these cookies cannot be used to identify individuals; they are used for statistical purposes only.

Turning off cookies

It is usually possible to stop your browser accepting cookies, or to stop it accepting cookies from a particular website.

All modern internet browsers allow you to change your cookie settings. These settings will typically be found in the ‘options’ or ‘preferences’ menu of your browser. In order to understand these settings, the following links may be helpful, otherwise, you should use the ‘Help’ option in your browser for more details.

Contact

All comments, queries, and requests relating to the use of your information are welcomed and should be addressed to the Information Officer. If you have any complaints about how your data is used by Hixton Ltd, please contact us and we will respond within 28 days.